Thank you for shopping at afflecto.com! We’re committed to providing fast and reliable delivery. Below are our shipping terms and conditions for detailed information about shipping, transit times, import and export standards, and the carriers we work with.

  1. Domestic Shipping
    We offer a variety of domestic shipping options, ensuring you can choose the shipping option that works best for you:
    a. Shipping Times
    Standard Shipping: Typically takes 5-7 business days.
    Expedited Shipping: Typically takes 2-3 business days.
    Next-Day Shipping: Available to select locations within the United States, typically takes 1 business day.
    b. Shipping Companies
    We partner with the following shipping companies to ensure the safe and efficient delivery of your order:
    United States Postal Service (USPS): For standard shipping and small items.
    United Parcel Service (UPS): For expedited shipping and larger orders.
    FedEx: For next-day shipping and orders requiring expedited processing.
    c. Order Tracking
    Once your order has shipped, we’ll send a confirmation email with a tracking number. You can use this tracking number to check the status of your package on the carrier’s website.
  2. International Shipping
    Currently, we offer international shipping to the following countries/regions:
    Canada
    United Kingdom
    Australia
    Germany
    France
    Japan
    Other international destinations (please contact customer service to confirm)
    a. Shipping Times
    International shipping times typically vary depending on the destination. Here are approximate shipping times:
    Standard International Shipping: Typically takes 7-15 business days, depending on the destination and customs clearance time.
    Expedited International Shipping: Typically takes 5-7 business days.
    Next-Day International Shipping: Available to select countries/regions only, typically takes 1-3 business days.
    b. Shipping Companies
    We partner with the following international logistics companies to ensure the safe and timely delivery of your international orders:
    DHL: Offers fast and reliable shipping to most international destinations.
    FedEx International: Available for worldwide shipping, especially for expedited orders.
    UPS International: Available for international orders requiring expedited shipping.
    c. Customs and Duties
    All international orders may be subject to import duties and taxes, the specific amount of which varies depending on the laws and regulations of your destination country. Duties, taxes, and other related fees are the responsibility of the recipient. We recommend that you understand the import and export regulations of your destination country before placing an order to avoid unnecessary charges.
  3. Import and Export Standards
    a. U.S. Import and Export Standards
    All orders shipped from the United States to other countries are subject to U.S. customs import and export regulations. Any personal information and shipping address you provide must be accurate to ensure smooth customs clearance.
    b. International Import and Export Standards
    We provide accurate product descriptions and value statements for every international order.
    Some items may be subject to export controls or import restrictions, and your order containing these items may be denied entry to certain countries.
  4. Damaged, Lost, or Delayed Packages
    We do our best to ensure that every package arrives on time and safely, but occasionally packages may be damaged, lost, or delayed during transit. If your package encounters any of these issues, please contact our Customer Service team immediately and we will assist you and take appropriate remedial action.
  5. Shipping Restrictions
    We currently only offer shipping within the United States and select international countries. If your area is currently outside our shipping area, please feel free to contact us to discuss alternative shipping arrangements.